Our privacy & delivery policy
Delivery & Return policy
We offer over a dozen payment options to ensure you can pay via a method that suits your needs. All payments are processed securely by a third-party payment provider Stripe.com, and are protected by encryption. Should you return any of your order and are due a refund, we will refund the value of your order via the payment method you originally used.
We ensure that each of order is being packed and shipped in 1-2 working days. The delivery time could vary from 2 to 6 working days in European countries. If you are ordering an item to be shipped to Lithuania, it might take from 1 to 3 days to get delivered. For your convenience, In Vilnius, we usually offers extra quick - same day free delivery.
Please have in mind that we do not guarantee a return of quality items. However, in case your item arrives broken or damaged in any way, feel free to inform us and get money return of an item change no later than 14 days after the item delivery. In this case, please contact us via email@example.com and we will arrange the solution suitable for you.
We based this decision on Paragraph 2 of Article 6.2286, Paragraph 2 of Article 6.350 and Paragraph 4 of Article 6.362 of the Civil Code of the Republic of Lithuania and the resolution no. 697 by Government of the Republic of Lithuania, covering means of furniture retur
1. General information
2. Information collected
All website visitors and store buyers have equal rights and are equally important to us. We only need information such as your name, address, e-mail address, telephone number in order to send you the newsletter you have ordered or to confirm your order and deliver it to the correct address.
We have no interest in compiling or compiling lists of our readers and buyers or passing them on to third parties unrelated to our services. The personal information you provide remains with us. We do not share your personal information with companies or individuals unless we are required to take certain necessary steps to deliver orders or clear payments (stripe.com). All personal information of the Customer is processed in accordance with the applicable laws and legal acts. Without your personal consent, personal data will not be used for purposes other than those listed, unless required by applicable law or regulation.
We have the right to collect, store and use the following types of information:
• information about your computer, your visits to and use of this website (including your IP address, geographical location, the type of browser from which you were directed, the duration of the visit and the number of page views);
• the information you provide to us to subscribe to our website services, email notifications or newsletters;
• any other information you choose to send to us.
By providing us with your personal data, the reader and the purchaser agree that we have the right to collect, use and disclose personal data for the purposes listed above.
3. Use of your personal data
• Website administration;
• Improve the quality of your browsing by personalizing this website;
• send you an e-mail with your consent. mail us our newsletter, which may be of interest to you (you can unsubscribe from the newsletter at any time by informing us about it);
• provide statistical information about our users to third parties, but this information will not be used to identify any individual user;
We will not disclose your personal data to any third parties for direct marketing purposes without your specific consent.
4. Data protection
Busy Oaks (website www.busyoaks.com and its online store) is committed to keeping the personal information you provide as secure as possible. We always strive to protect information from unauthorized access, unauthorized alteration, disclosure or destruction.
Attention: we never ask you to provide any of your passwords in e-mails and the Buyer is solely responsible for the confidentiality of his account information and passwords. All other personal data you provide is protected as we take appropriate physical, electronic and management measures to protect the information you provide.
Most browsers do not allow you to accept any cookies, although some browsers only allow you to accept third-party cookies. For example, in Internet Explorer, you can opt out of all cookies by clicking Tools> Internet Options> Privacy and selecting "Block all cookies" (by sliding the switch). However, blocking all cookies will negatively affect access to many websites, including this one
6. Third Party Websites
This website contains links to other websites. We are not responsible for the privacy practices of third-party websites.
8. Contact information
Please have in mind that you might always contact us via email firstname.lastname@example.org or via phone +37061542848 (during working days 9 am 8 pm).